Refund and Cancellation Policy

Welcome to THIRUPUVANAM FOUNDATION. We make public our policy on refund and cancellation of donations received for social causes through the payment gateway as under:

1. No refund/cancellation of the donated amount by any donor will be entertained by the online payment gateway

2. No refund/cancellation request for the donated amount by any donor will be entertained for online donations through the online payment gateway after the donation is accepted from our Online Payment Gateway service providers unless there is a fraud notification from our Payment Gateway Service Providers.

3. The donation will be used for the social developmental work being initiated by the Organization.

4. No cash or refund of money will be allowed.

5. In case of complaints regarding utilization of donation been made, please feel free to call us or mail us.

6. If the customer has paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.